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Austria: EU country support

Prepare the company, packaging and registration information for Austria, then follow the maintained official route without confusing national registration with EU conformity documentation.

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Links checked: Aug 15, 2026

Official registration or reporting route

EDM and ZAReg

Create or use the Austrian EDM account. A foreign distance seller without an Austrian establishment must appoint an authorised representative, who registers in ZAReg and submits the mandate through EDM.

Open official route

What applies

  • Create or use the Austrian EDM account. A foreign distance seller without an Austrian establishment must appoint an authorised representative, who registers in ZAReg and submits the mandate through EDM.
  • Registration route: self service plus pro or epr scheme

What to prepare

  • Legal company name and registered address
  • Company/trade registration number
  • VAT or tax number
  • Contact person, email and telephone
  • Brands/trading names
  • Packaging types, component materials and weights
  • Country-level annual quantities by required reporting category

How to submit

  1. 1Confirm whether the packaging is household or commercial packaging.
  2. 2Appoint an Austrian authorised representative before distance sales to private final consumers if the company has no Austrian establishment.
  3. 3Join an authorised collection and recovery system for the applicable packaging stream.
  4. 4Register the responsible company/representative in EDM and retain the ZAReg confirmation.
  5. 5Report placed-on-market masses to the system and keep the mandate and participation agreement.

What to keep

  • EDM/ZAReg registration evidence, representative confirmation where applicable, and the collection-system agreement and reports.
  • Submitted quantity declarations and acceptance receipts
  • PRO/EPR scheme contract and invoices where applicable
  • Representative mandate and confirmation where applicable
  • This country action guide and supporting source documents

Ongoing obligations

  • Report packaging quantities in the intervals and material categories required by the selected collection and recovery system; keep EDM/ZAReg master data current.
  • Update the registration when company, representative, brand, packaging stream or contact information changes.
  • Reconcile national reports to sales and packaging bills of materials; retain the submitted values and official result.

Official sources

Turn the guidance into a saved packaging record.

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